Terms and Conditions incorporating the Customer Service Agreement for FindInHelderberg.co.za


Find in Helderberg

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Terms and Conditions incorporating the Customer Service Agreement

This Customer Service Agreement and list of Terms and Conditions has been drawn up to tie in with legal requirements and set requirements of our upstream service providers. This service agreement is an agreement between you (the Account Holder/ User) and FindInHelderberg managed by Cyberspace Web.

Please read this customer service agreement as it constitutes the contract between you (the Account Holder/ User) and FindInHelderberg regarding your use of the FindInHelderberg Website. This Agreement governs the terms and conditions under which FindInHelderberg makes the services available to individual consumers or small businesses through a personal computer or similar access. Under this Agreement, you must comply with FindInHelderberg's then current Acceptable Use Policy.


  1. FindInHelderberg managed by Cyberspace Web gives you as User FREE access to a database of businesses providing products and services in the Helderberg. You are allowed FREE access to the database and may make unlimited searches of the database. As a user just using the website to search for products, services or businesses you do not need to register on the site.
  2. If you as User want to add a business or businesses to the database, be it just to add a listing or with the specific intent to possibly earn commission with the listing, you need to register on the site.
  3. FindInHelderberg will host an account for you, the business owner (hereafter referred to as the Account Holder), whether you have a free listing, an enhanced listing, or a premium listing, for the management of your listings of your business or businesses, on a month to month basis. This contract will be automatically renewed at the end of the month and each successive month, unless terminated.
  4. The onus is on the Account holder to ensure that allotted resource limits (such as, but not limited to bandwidth or diskspace) are not exceeded. Should any of these limits exceed the allotted limits, additional fees will be applied. (For the relevant charges, please see the optional extras page). In the case of resource exhaustion accounts will not be suspended automatically unless specified by the account holder
  5. Payment for listings other than free listings is only accepted in advance and no back charges will be granted.
  6. If an account holder's account becomes overdue, the account will not be suspended. It will merely revert back to a free listing with immediate effect.
  7. FindInHelderberg reserves the right to temporarily deny service or terminate this Agreement upon the failure of Account Holder to adhere to this agreement or the FindInHelderberg's then current Acceptable Use Policy.
  8. The Account Holder acknowledges that the full nature of the service furnished and the initial rates and charges have been communicated to him/her.
  9. FindInHelderberg reserves the right to change all specified rates and charges from time to time.
  10. The Account Holder's rights and privileges under this Agreement cannot be sold or transferred without the prior written consent of FindInHelderberg.
  11. The business listing account and related electronic services can only be used for legal purposes under all applicable international, federal, provincial, and municipal laws.
  12. The Account Holder agrees not to store, transmit, link to, advertise or make available any images containing pornography or material that may be deemed undesirable. Violations of these or any other provisions of this Agreement may result in termination of the services provided by FindInHelderberg
  13. FindInHelderberg reserves the right to refuse service if any of the content within, or any links from, the Account Holder's listing is deemed illegal, misleading, or obscene, or is otherwise in breach of FindInHelderberg's then current Acceptable Use Policy.
  14. The content of the Account Holder's listing is the sole responsibility of the Account Holder. The Account Holder agrees to indemnify and hold harmless FindInHelderberg and Cyberspace Web from any and all claims, losses, damages, liabilities, judgements, or settlements, including reasonable attorney's fees, costs, and other expenses incurred by FindInHelderberg related to or in connection with the content of the Account Holder's listing.
  15. The account is granted on the agreement of the Account Holder to follow generally accepted rules of Internet etiquette when sending e-mail messages or posting to newsgroups and social media.
  16. FindInHelderberg will not change passwords to any account without proof of identification, as specified by FindInHelderberg .
  17. The Account Holder agrees not to harm FindInHelderberg , its service providers, its reputation, computer systems, programming and/or other persons using FindInHelderberg's services.
  18. Services provided by FindInHelderberg are provided on a shared server. This means that one listing will not be permitted to overwhelm the server with heavy CPU usage, for example from the use of highly active CGI scripts or chat scripts. If the Account Holder's listing overwhelms the server and causes complaints from other users, the Account Holder has outgrown the realm of shared servers, and will need to relocate its listing or upgrade to a fully fledged website. FindInHelderberg will refund any unused portion of prepaid services. If the Account Holder refuses to comply with this Section, then FindInHelderberg has the right to terminate the services provided to the Account Holder without any refunds
  19. Account Holder will be responsible for all the contents of advertising and the actions of third parties with regards to advertising that the Account Holder list or sell on his hosted listing. FindInHelderberg has the absolute right to reject any advertising or other third party content that is illegal, offensive or otherwise in breach of the then current FindInHelderberg Acceptable Use Policy.
  20. The e-mail distribution by the Account Holder of SPAM, JUNK MAIL, or UNSOLICITED COMMERCIAL E-MAIL, is expressly prohibited.
  21. FindInHelderberg managed by Cyberspace Web together with their service providers will endeavor at all times to maintain a full time Internet presence for the account holder. The Account Holder hereby acknowledges that the network may, at various time intervals, be down due, but not restricted to, utility interruption, equipment failure, natural disaster, acts of God, or human error. In no event shall FindInHelderberg or Cyberspace Web be liable to the Account Holder for any damages resulting from or related to any failure or delay of FindInHelderberg in providing access to the Website under this Agreement.
  22. FindInHelderberg's services are provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. FindInHelderberg expressly disclaims any representation or warranty that the FindInHelderberg services will be error-free, secure or uninterrupted. No oral advice or written information given by FindInHelderberg , its employees, licensor of the like, will create a warranty; nor may you rely on any such information or advice.
  23. The full responsibility of all passwords and other related sensitive information is assumed by the account holder, should any additional fees arise from resource consumption due to poor credentials (such as, but not limited to blank passwords or "false" accounts) no fault shall be levied on FindInHelderberg . The Account Holder is responsible for maintaining the confidentiality of his/her password. In the event of a breach of security through the Account Holder's account, the Account Holder will be liable for any unauthorized use of FindInHelderberg services, including any damages resulting there from, until the Account Holder notifies FindInHelderberg's customer service.
  24. FindInHelderberg reserves the right to decide what it considers pornography or undesirable materials. If you are unsure about the approval of your listing, please contact us before listing it.
  25. A FindInHelderberg account may not be transferred without prior written approval from FindInHelderberg.
  26. The parties shall attempt to resolve all disputes arising out of this Agreement in a spirit of cooperation and with a problem-solving mindset, without formal proceedings. Any dispute, which cannot be so resolved, shall be subject to binding arbitration upon the written demand of either party. Arbitration shall take place in Strand, Western Cape, South Africa.
  27. FindInHelderberg reserves the right to include the Account Holder's name and contact information in directories of FindInHelderberg's service subscribers for the purpose promoting the use of the services by additional potential clients. However, FindInHelderberg is not authorized to print the Account Holder's name, trademarks or other identifying information in any other advertising or promotional materials without the prior written consent of the Account Holder.
  28. The interpretation and enforcement of this Agreement shall be governed according the laws of the Republic of South Africa (excluding its choice of law rules). The Account Holder hereby consents to personal jurisdiction in the federal and provincial courts of South Africa for any action arising out of or relating to the Account Holder's use of the FindInHelderberg services.
  29. The Account Holder agrees that FindInHelderberg may establish limits concerning use of any FindInHelderberg service offered on any FindInHelderberg web site, including without limitation the maximum number of days that e-mail messages will be retained by any FindInHelderberg service, the maximum number of e-mail messages that may be sent from or received by an account on any FindInHelderberg service, the maximum size of an e-mail message that may be sent from or received by an account on any FindInHelderberg service, the maximum disk space that will be allotted on FindInHelderberg servers on your behalf .The Account Holder further acknowledges that the features (for example, the amount of storage available to users) or existence of any FindInHelderberg service may change at any time.
  30. Why does FindInHelderberg and Cyberspace Web have a policy banning pornography and undesirable materials?
    • We are committed to our service providers with regards to limits on bandwidth and resources
    • Some of the smaller adult sites get around 5 GB of transfer per day. With these types of resources being utilized, our servers would be severely slowed if we allowed these high traffic sites to also reside on our servers.
    • It is against our moral standards.
  31. FindInHelderberg managed by Cyberspace Web reserves the right to add, delete, or modify any provision of this Policy at any time without notice.
  32. Please report any abuse: Report any violations of FindInHelderberg's policy by contacting FindInHelderberg Abuse


Strand Coordinates

Latitude: -34.104°

Longitude: 18.818°

Altitude: 7m


24.7 km.

  South Africa Dial Codes